While Clark County still waits for the Go-Ahead to move into Phase 2, we salon owners are left wondering just when we will open our doors. In June we hope! But we just don't know.
So while we wait for that big day, I wanted to take a minute to explain just how different your experience will be when you finally DO get to come back to A Cut Above.
The follow steps that you will be obliged to follow are due to new policies and procedures we salon owners are required by the State of Washington to adopt in order to re-open for business during these days of COVID-19. I thank you for your cooperation.
1. We need to work one-to-one only. Meaning no one else can accompany you during your appointment. Even if you both have an appointment, you each need to come in separately, as there will no longer be any seating in the reception area to wait. (exceptions: guardians of minors and caregivers)
2. When arriving at A Cut Above – BUT BEFORE you enter, please call 360-694-9008 to let me know you are here. I will let you know whether you can come on in or if you need to wait a moment more outside of the salon.
3. Because the work I perform requires me to be within your “personal bubble”, you will need to wear a cloth face covering. I will be wearing a face mask and face shield. We will need to wear these masks before you enter and during your entire appointment. If you do not have a cloth face mask, I can provide a clean re-usable one for you. When you leave, if you are using an ACA re-usable cloth face mask, you can take it off as you leave. It will be laundered and high-heat dried for reuse.
4. You will have your temperature taken with a no-contact thermometer, or if I do need to touch your forehead, the thermometer will be disinfected with alcohol before and after use.
5. I will ask you a 6-symptom COVID-19 pre-screening.
6. If you have a temperature (100.4 or higher) or have any of the symptoms (cough, shortness of breath, fever, chills, muscle pain, sore throat, new loss of taste or smell) you must call me BEFORE you come to your appointment to reschedule.
7. Once in the salon, you will need to wash your hands with running water and soap for 20 seconds and dry off with a single-use towel before we begin. I will do the same.
8. I will provide you with a clean courtesy cape to wear over your clothes before you sit down. I will change into a clean smock for your appointment and wear gloves throughout your service.
9. I now have a touchless check-out process. I want to strongly encourage you to bring your credit or debit card to make payment. (Cash and checks are very difficult to disinfect.) You will swipe your own card at check out. According to Square - my payment processing company - credit card companies no longer require a signature for charges made in US or Canada. Who knew? So, I will not require it either.
10. I had to (temporarily) remove my refreshments table. But you are more than welcome to bring your own snacks and beverages to eat during your service.
11. All reading materials have been (temporarily) removed from the reception area due to inability to effectively disinfect them and my soft couch and chair will no longer be available to relax in for the same reason.
12. Because of the difficulty in sanitizing, please ask me for assistance before removing anything from the retail shelves.
13. No need to worry about Contact Tracing data. All I need is your first and last name and phone number. And well, if you are my client, I already have that.
14. After you leave, I then need to take an additional 20 minutes (or more) to thoroughly wash down and disinfect all the areas and tools touched while you were here.
These new procedures will remain in effect until we hear something different from the State.
Blerg, right? Things will definitely be different at ACA, but I will do my very best to keep as much of the relaxed, comfortable environment you have come to know and love as I can. Here’s to a whole new normal! I look forward to seeing you again... in June... maybe...
(Now after reading all this, if you feel this is just too much change, or you feel you are unable or unwilling to meet these obligations, please contact me to cancel your appointment. No harm, I understand. We all have to do what we feel is best for ourselves.)
Remember to take care of you...